Is Smoke It App Not Working? Here’s How to Fix It

The issue of the Smoke IT app not working properly is a frequently encountered problem, which can be observed as the app freezing during usage or even crashing and restarting entirely.

This comprehensive page encompasses all the verified and tested solutions for resolving the problem when the Smoke IT app not working, along with some helpful suggestions on preventing future occurrences of the app freezing and crashing.

Let’s get your app working again so you can get back to enjoying your Smoke It experience without any hassle with TechSpunk.

Overview of Smoke IT App

smoke it app not workingThe application “Smoke IT” is linked with Pit Boss Grills and is created to improve the grilling process by linking your grill to your mobile device through the Grill Connect™ technology.

This application enables you to manage your Pit Boss grill from a distance, providing ease and adaptability for outdoor cooking.

Key Features

The “Smoke IT” app, designed for use with Pit Boss grills, offers several key features:

  • 1. Remote Grill Control: This feature allows users to conveniently adjust and monitor the temperature of their grill from anywhere. It eliminates the need to be physically present next to the grill while managing the cooking process.
  • 2. Meat Probe Temperature Setting: With this feature, users can set a specific temperature for the meat probe. This ensures that the food is cooked precisely to the desired internal temperature, guaranteeing optimal results.
  • 3. Pre-set Safe Internal Temperatures: The app provides pre-set internal temperatures for different types of meat based on safe cooking standards. This assists users in cooking their meat perfectly and safely, taking the guesswork out of the equation.
  • 4. Cooking Timer and Monitoring: Users can easily keep track of cooking times and monitor the progress of their meals through this feature. It ensures that everything is cooked according to plan, allowing for a well-cooked and delicious meal.

Why is the Smoke IT App Not Working?

If the “Smoke IT” app is experiencing difficulties, there are several potential factors that could be causing the problem.

Commonly, connectivity issues may arise where the app struggles to establish or maintain a stable connection with the grill due to interference from Wi-Fi or Bluetooth.

This can occur when there is too much distance between the grill and the router or when there are obstacles blocking the signal.

Compatibility problems may also occur if either the app or grill firmware is outdated, preventing the app from functioning properly.

User account issues, such as incorrect login details or sync problems, can also hinder the performance of the app.

Furthermore, glitches or bugs within the app itself can result in crashes or unresponsiveness, particularly if there has been a recent update that introduced new bugs or if the app is not optimized for all devices.

Finally, hardware problems with the grill or smartphone can also impact the app’s operation, such as faulty sensors on the grill or compatibility issues with certain smartphones.

How to Fix “Smoke IT App Not Working”?

To address the “Smoke IT App not working” issue, you can try several troubleshooting steps.

smoke it app not workingThese steps aim to resolve common problems related to connectivity, compatibility, and app functionality:

  1. Verify Your Internet Connection: Confirm that your device is linked to the internet. Attempt switching between Wi-Fi and mobile data to check for any enhancements.
  2. Reboot Your Device: At times, a simple restart of your smartphone or tablet can fix unexpected malfunctions affecting the application.
  3. Upgrade the Application: Look for any available updates for the “Smoke IT” app in your app store. Developers frequently release updates to rectify bugs and enhance performance.
  4. Update Grill Firmware: Ensure that the firmware of your Pit Boss grill is current. Consult the user manual or the Pit Boss website for guidance on updating the firmware.
  5. Confirm Compatibility: Ensure that your smartphone or tablet is compatible with the app. Some features may not be supported on older devices or operating systems.
  6.  Reinstall the Application: Sometimes, uninstalling and then reinstalling the “Smoke IT” app can resolve issues by eliminating corrupted data or settings.
  7.  Verify Bluetooth and Wi-Fi Connections: If your app connects through Bluetooth or Wi-Fi, ensure that those connections are steady. Consider moving closer to the grill or router to enhance signal strength.
  8. Clear App Cache and Data: Access your device’s settings, locate the app, and clear its cache and data. This action can help resolve issues caused by corrupted cache files.
  9. Check for Device Interference: Confirm that there are no other devices causing interference with your Bluetooth or Wi-Fi connection.

If none of the aforementioned steps proves effective, contact Pit Boss customer support for assistance.

Frequently Asked Questions

Here are brief FAQs on the “Smoke IT App not working” issue, providing quick solutions to common problems:

Q. Why Won’t the App Connect to My Grill?

Ans. Ensure both the grill and your mobile device are in range of your Wi-Fi network. Check if the grill is powered on and properly connected to the network.

Q. Why is the App Not Updating the Grill’s Temperature?

Ans. Refresh the connection by restarting the app and checking if both the app and the grill’s firmware are up to date.

Q. Why Can’t I Log Into the App?

Ans. Verify your login credentials. If you’ve forgotten your password, use the app’s password recovery feature. Ensure you have a stable internet connection.

Q. Why Does the App Keep Crashing?

Ans. Update the app to the latest version, clear the app’s cache, or reinstall the app. Ensure your device’s operating system is compatible and up to date.

Q. Why is the App Not Available in My Location?

Ans. The “Smoke IT” app may have geographical restrictions. Check if the app is supported in your country or region.

Q. How Can I Update the Grill’s Firmware?

Ans. Refer to the Pit Boss website or the user manual for instructions on updating your grill’s firmware. A stable internet connection is required.


To sum up, if you’re experiencing issues with the “Smoke IT” application, there are various measures you can implement to troubleshoot and possibly rectify the issue. If the issues persist, reaching out to Pit Boss customer support is a dependable approach to seeking additional help.

It is important to bear in mind that upkeeping both the software and hardware components of your grill and application can significantly enrich your grilling experience, rendering these troubleshooting actions well worthwhile.

Pushpak Bhaltadak
I’m passionate about writing engaging business content. Inspirational about creating exquisite, exciting content. I’ve held several roles, from Chief Marketing Officer (CMO) to SEO/SEM Specialist at XPLOD Media Pvt. Ltd. Still, my latest challenge has been helping Neculers Web improve positioning and articles with quality information.


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