How to Fix Airbnb App Not Working? 11 Easy Fixes

The Airbnb application acts as a welcoming portal to extraordinary travel opportunities, linking you to a variety of distinctive lodgings and escapades within reach.

Picture unlocking a portal to reside in residences that vary from charming cottages in rural areas to modern apartments in the midst of vibrant urban centres, all accessible through your device.

The application is crafted with a cosy and intuitive interface, simplifying the process of finding your way to your upcoming ideal getaway or retreat.

Nevertheless, similar to any other digital application, users may encounter occasional technical difficulties that impede their viewing pleasure.

If you are currently experiencing an issue with the Airbnb app not working, there is no need to fret.

In this guide, will assist you in resolving problems with the Airbnb app not working by providing a step-by-step troubleshooting process to ensure seamless functionality.

Understanding Airbnb App

airbnb app not workingThe Airbnb app is a mobile application that simplifies the process of booking unique accommodations and experiences globally.

It acts as a bridge connecting hosts who offer rental spaces with travellers seeking a place to stay or local activities to engage in.

The Airbnb app is crafted to enhance travel by making it more accessible, personalized, and enriching, empowering users to explore and reserve not just a place to stay but also experiences that add value to their journeys.

Key Features

The Airbnb app is designed to provide a seamless and enriching travel experience, offering numerous key features that cater to both guests and hosts:

For Guests:

  • Wide Range of Listings: Access to diverse accommodations worldwide, from apartments and houses to unique stays like treehouses and castles.
  • Airbnb Experiences: Book local activities and tours hosted by experts to immerse yourself in the local culture.
  • Advanced Search Filters: Easily find your ideal stay or activity by filtering based on price, location, amenities, and more.
  • Secure Payment System: Conduct transactions safely within the app using various payment methods.

For Hosts:

  • Listing Creation and Management: Hosts can list their space or experience, set their prices, availability, and house rules.
  • Host Dashboard: A comprehensive overview of bookings, messages from potential guests, and insights into listing performance.
  • Secure Payments: Receive payments through the app’s secure system, with clear details on earnings and fees.
  • Community Support: Access to a global community of hosts for tips and advice, along with 24/7 support from Airbnb.

Why is the Airbnb App Not Working?

When the Airbnb app not working correctly, several issues could be at play. Common problems include network connectivity issues, where an unstable or weak internet connection prevents the app from accessing Airbnb’s servers effectively.

Outdated app versions may also lead to compatibility problems or missing out on the latest features and bug fixes, causing the app to malfunction.

Additionally, device compatibility issues can arise, especially if the app is not supported by older or outdated operating systems, leading to crashes or the app not opening.

Server downtime or maintenance on Airbnb’s end is another potential issue, where the app may become temporarily unavailable for all users. Corrupted app data or cache can cause the app to freeze, crash, or load incorrectly.

Insufficient storage space on the device might hinder the app’s performance or its ability to update. Lastly, conflicting apps or device settings, particularly those that manage background processes or data usage, could interfere with the Airbnb app’s functionality.

How to Fix the Airbnb App Not Working?

airbnb app not workingTo address issues with the Airbnb app not working, you can follow these troubleshooting steps, designed to resolve common problems and get your app back to functioning properly:

1. Verify Your Internet Connection

Make sure that your device is linked to a reliable internet connection. Consider switching between Wi-Fi and mobile data or resetting your router to enhance connectivity.

2. Upgrade the Airbnb Application

Performance problems can occur with outdated versions of the app. Check the Google Play Store or Apple App Store for any available updates and proceed with the installation.

3. Update Your Device’s OS

Compatibility issues may arise if your device’s operating system is not up to date. Update your device to the most recent OS version to ensure compatibility with the Airbnb app.

4. Monitor Airbnb’s Server Status

If Airbnb’s servers experience downtime, the app may not function properly. Keep an eye on Airbnb’s social media platforms or Downdetector for any notifications regarding server problems or maintenance.

5. Clear Cache and Data

A corrupted cache or data can lead to app malfunctions. Navigate to your device’s settings, locate the Airbnb app under Apps or Application Manager, and opt for “Clear Cache” and “Clear Data.”

6. Ensure Adequate Storage Space

Insufficient storage space can impact app performance. Create more space by removing unused apps and files or clearing the cache from other applications.

7. Close and Reopen the App

At times, simply closing the app entirely and reopening it can resolve temporary issues.

8. Reboot Your Device

Restarting your device can help eliminate any temporary software glitches that might be affecting the app.

9. Reinstall the Airbnb App

You can address problems related to corrupted installations or updates by uninstalling and then reinstalling the app.

10. Disable Conflicting Apps or Settings

Certain apps or device settings, particularly those related to battery saving or data usage, can disrupt the functionality of other apps. Temporarily disable these settings or uninstall apps that could be causing conflicts.

11. Reach Out to Airbnb Support

If you have attempted all the aforementioned steps and still the Airbnb app not working correctly, contacting Airbnb’s customer support can offer further assistance. They might provide solutions tailored to your problem or inform you of any ongoing issues.

Frequently Asked Questions

Q. Why Can’t I Log Into the Airbnb App?

Ensure you’re using the correct login credentials. If you’ve forgotten your password, use the reset feature. Check your internet connection and update the app to the latest version.

Q. Why is the Airbnb App Crashing?

Update the app and your device’s operating system. Clear the app’s cache and data, or try reinstalling the app. Ensure there’s enough storage space on your device.

Q. Why Are My Airbnb Messages Not Loading or Sending?

Check for a stable internet connection. Update the app, clear its cache, or restart your device. If the issue persists, contact Airbnb support for assistance.

Q. Why is the Airbnb App Running Slow?

Ensure a stable internet connection. Clear the app’s cache and data, check for sufficient storage space on your device, and close other background apps.

Q. How Do I Update the Airbnb App?

Go to the Google Play Store or Apple App Store, search for the Airbnb app, and if an update is available, tap “Update.” Ensure your device is connected to the internet.


Encountering issues with the Airbnb app can momentarily disrupt your travel planning, but remember, these hiccups are often easily fixed with a few simple steps. Whether it’s updating the app, checking your internet connection, or clearing some space on your device, you’re likely just a few taps away from getting back on track.

If things still aren’t smoothing out, Airbnb’s support team is there to help guide you through the process.

So, take a deep breath, and remember that every problem has a solution. Soon enough, you’ll be back to exploring exciting destinations and experiences with ease.

Manoj Surkar
A blogger by profession, I am passionate about new Games, Technology and SEO Techniques. I'm pro-encryption and enjoys my privacy. When not blogging, I enjoy watching web series and other blogs or planning a never-ending vacation.


Please enter your comment!
Please enter your name here